MHA 642 Healthcare Operations & Quality

Effective conflict management is an essential skill for every leader. This course provides a broad understanding of what conflict is, reasons why it occurs and various methods and approaches on how to resolve. Exploration of effective negotiation methods and ways to create value and resolve disputes. Designed to improve understanding of negotiation theory to be a more effective negotiator in a variety of situations. Prerequisite: Take MHA-510
Offered: As Needed Contact Department

Credits

3.0

Offered

As Needed Contact Department